FAQ

Below you can find answers to the most frequently asked questions. You can also read more about our policies on the following pages:

Shipping & Delivery

Shipping and delivery depends on your delivery address. If your delivery address is located within EU, we expect your order to be delivered within 3-10 business days (1-2 weeks). For international shipping, the order may be delayed due to custom duties and can, therefore, take between 5-15 business days (1-3 weeks).

All shipping is 5 euro:

Europe Shipping Fee: 3 - 10 business days (1-2 weeks)

International Shipping Fee: 5 - 15 business days (1-3 weeks)


Returns & Repairs

We accept returns within 14 days after delivery. Please write the reason of the return and include the order confirmation number in your return. In addition to the 14 days return all products have 24 months warranty from the day of delivery. Damage does not include normal tarnish of the metal. We recommend not wearing jewellery, while doing sports, swimming/taking a shower or sleeping, as this is not considered normal use of jewellery.

For more details regarding returns please read our terms & conditions policy.


Allergy Information

Information coming soon.


Do you still have questions?

Please complete the form on our Contact page, and we will get back to you as soon as possible.