Cookie Policy & Privacy Policy

 

Below you can find a detailed explanation about our use of cookies and our privacy policy

Cookie Policy

We aim to be as transparent as possible regarding the use of cookies on your website. You can read all about our cookie policy below, but you are also welcome to contact us if you have any further questions regarding our use of cookies.  

What are cookies?

We define a cookie, as the following:

“A cookie is a text file that a Web browser stores on a user’s machine. Cookies are a way for Web applications to maintain application state. They are used by websites for authentication, storing website information/preferences, other browsing information and anything else that can help the Web browser while accessing Web servers. HTTP cookies are known by many different names, including browser cookies, Web cookies or HTTP cookies.” - Techopedia.com

In other words, a cookie is a text file containing information about how you use our website, which we use to give you the best experience possible.

Types of cookies:

  • Session Cookies: this is a file that is temporarily stored on your computer and is erased from your computer’s memory, when you close your browser.

  • Permanent Cookies: this type of cookie will remain in your computer’s memory until it is manually erased.

Common information that a cookie will remember is, what products you placed in your basket and your preferences. We use cookies to help us understand how our users navigate or website, so we can see what works and does not work in order to improve your experience. To clarify, a cookie is not dangerous, as it is not a computer program and cannot be used to circulate viruses.


Which cookies do we collect

Juliette.Dawn uses the following cookies. Please, note, however, that all users remain anonymous despite the use of cookies. We cannot use cookies to identify you.


Cookies

  • _ga (2 years): Registers a unique ID that is used to generate statistical data on how the visitor uses the website.  This is used to distinguish users.

  • _gat (session): Used by Google Analytics to throttle request rate.

  • _gid (session): Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Used to distinguish users.

  • Collect (session): Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.

  • Crumb (session): Squarespace cookie. Prevents cross-site request forgery (CSRF). CSRF is an attack vector that tricks a browserinto taking unwanted action in an application when someone’s logged in.

  • ss-cvisit, ss_cpvisit, ss_cvt, ss_cid, ss_cvr (2 years): Squarespace cookie. A cookie that identifies a unique visitor and tracks the visitor’s sessions on a site.

  • CART (2 weeks): Squarespace cookie. This cookie shows, when a user ads products to their cart.

  • hasCART (2 weeks): Squarespace cookie. Used to inform the website online shop that the user has a cart.

  • Commerce-checkout-state (session): Stores state of checkout while the visitor is completing their order in PayPal.

  • utma, utmb, utmc, utmz: Google analytics cookies used to track user behavior and orders in order to generate reports and track website traffic. You can read all about how google collects data here: https://policies.google.com/?hl=en

How to Manage Cookies

In order to place orders on Juliette.dawn.co.uk you are required to opt-into cookies. You can of course still browse the website.

If you wish to know more about the cookies stored on your computer, you can check your internet browser settings (Chrome or Safire, for instance). The website www.aboutcookies.org is a very helpful site that contains all the information necessary to block, restrict or opt-out of cookies on a wide variety of browsers. You will also find more general information about cookies. If you wish to manage cookies on your smart phone / mobile device, please refer to your device’s manual.

If you wish to delete your cookies, here are some useful links. Please, note that by doing so, you may loose out on certain features on the website.

Chrome Browser: https://support.google.com/accounts/answer/61416?hl=en

Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Cookies used for marketing

In order to provide you with relevant ads and offers various websites and marketing service providers, use cookies to track users, who have visited the website. This enables us to provide better offers in or ads.

The different marketing companies have different policies regarding this, so please read their privacy policies:

Google: We use Google’s remarketing and similar audience targeting options. These functionalities enable us to target people, who have previously visited our website with ads. However, if you do not wish to see ads like this you can permanently deactivate the use of cookies by following the link below and downloading and installing the plug-in: https://support.google.com/ads/answer/7395996?hl=en . For more information about Google’s policies regarding ads and privacy, please follow this link: https://www.google.com/privacy/ads/.

Facebook (Instagram included here): Similar to Google, Facebook uses custom audiences, to allow marketing clients (like Juliette.Dawn), to target users with similar interests. For more information about Facebooks privacy policy please follow this link: https://www.facebook.com/about/privacy/

Please note, that the cookies / features used for remarketing cannot be used to link directly to you as an individual. It only inform us that a person with xx interest visited out website. If you wish clarification, please contact us.


Privacy Policy

A privacy policy is about your personal data. We define this as:

"Personal data" is any information relating to an identified or identifiable natural person.

Below you can read all about how we use and manage your personal data.

Collecting and using personal data in orders

We only collect personal data in order to be able to fulfill your requests, such as managing orders. Some personal information is required in order to fulfill your order. Any failure to provide the necessary information to manage your request, will result in failure to conclude the contract (e.g. failure to fulfill the order). The processing will occur on the basis of art. 6 (1) lit. b GDPR and is required for the fulfillment of a contract with you.

Any personal data you provide, will not be forwarded to third parties without your explicit consent. This only excludes our service partners, which we require in order to handle the contractual relationship or service providers we use to process an order. Along with the recipients named in the clauses of this data protection declaration, these may be recipients in the following categories: Shipping providers, payment service providers, merchandise management service providers, service providers for order processing, web hosts and IT service providers. We will comply with legal requirements in every case and only provide information that is necessary to complete the order.

For further details about how we use specific personal data, read below. If you have any questions or concerns regarding the use of your personal data, feel free to email us: juliette.dawn@outlook.com

PayPal Transactions

We use PayPal for safe transactions. Please read the PayPal Data Privacy Statement for more information: https://www.paypal.com/de/webapps/mpp/ua/privacy-prev?locale.x=en_GB.

How we use your email

Apart from the contractual agreement involving the order fulfillment, we use your email address to send newsletters for marketing purposes, but only if you have opted in to this. The processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent. You can opt-out of receiving newsletters at any time by emailing us or fulfilling our contact form. Furthermore, all emails include an unsubscribe options, which will also remove your email from our newsletter recipient list.

Your personal information will only be shared with our newsletter service provider, in order to send marketing newsletters. However, at the current state in time, we do not send out newsletters. When we start this, we will provide the name of the newsletter service provider.

Thank you for reading our privacy and cookie policy.